Implementation of Online Single Submission System at Jakarta Investment Coordinating Board

The Online Single Submission (OSS) is a system that integrates all business licensing services under the authority of Minister Institutions, Governors, or Regents/Mayors conducted electronically to make it easier for actors reduce convoluted bureaucracy - and lengthy. This research aims find out how implement at Planting Coordinating Board Jakarta Capital. Collection technique data using interviews, observation, documentation literature study. Analysis Miles Huberman model, namely collection, reduction data, presentation verification. results this study implementation Central Investment in has not been running well optimally from communication, resources disposition. There still lack socialization levels society other agencies regions have caused disharmony central government provinces. It accommodated complaints regional level due limited capacity provided. Lack supporting facilities such as availability compliant LAPOR! Unable provide information active solutions entire community effectively.